Contact Mr Coffee Customer Service
Mr Coffee Phone Numbers and Emails
Toll-Free Number:
-
(800) 672-6333
Mr Coffee Email:
Mr Coffee Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Mr Coffee is 8006726333. 85% of customers managed to speak with a real person.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as Mr Coffee may ask you for the following information to identify you as a customer: first and last name, phone number or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Mr Coffee is 8006726333. 85% of customers managed to speak with a real person.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as Mr Coffee may ask you for the following information to identify you as a customer: first and last name, phone number or email.
People call Mr Coffee mainly because of product/ service, return/ replace and request for information.
15% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Mr Coffee is mrcoffeeconsumercare@newellco.com.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
Mr Coffee Website:
Mr Coffee Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 9:00am - 5:00pm
Privacy Inquiries
Newell Brands Inc.
6655 Peachtree Dunwoody Road
Atlanta, GA 30328
Fax:
How Good is Mr Coffee's Customer Service?
Summary of Mr Coffee Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Mr Coffee?
Product/ Service Question:
- “My Mr. coffee stopped working again when I put the water through and push the button nothing comes out very frustrated”
- “Broken maxhine”
- “Broken pot”
Return/ Replace Question:
- “To find a replacement 12 cup carafe”
- “Replacement part”
- “Replacement not received”
Request for Information Question:
- “Can I reheat the coffee after it's brewed”
- “Need to know how to clean the canister that you make your frappe in”
- “Question about my coffee maker”
Shipping and Delivery Question:
- “Never received my order”
- “Tracking number”
- “Settling delay brew”
Staff Question:
- “Customer service”
- “Machine failed. Wonderful service and people No hassel resolution”
Account Question:
- “Coffee maker code ec2”
- “Eu4 code”
Activation/ Cancellation Question:
- “Cancellation of order”
- “Can't activate brew later function”
Refund Question:
- “Refund”
Payments and Charges Question:
- “My pod are full amounts in my pod because I tried to brew and coffe was very weak”
Other Question:
- “Interest in cold brew coffeemaker”
- “Bad pot”
- “Coffee pot still on when unplugged burner still hot stays hot”
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